Mortgage Brokers Near Me Ltd

Customer Privacy Notice

Mortgage Brokers Near Me Ltd is an Appointed Representative of The Right Mortgage LTD which is authorised and regulated by the Financial Conduct Authority.

FCA Number: 1004260
Company Number: 15189091
Registered Address:
C/O The Financial Management Centre
Meads Business Centre
19 Kingsmead
Farnborough
England
GU14 7SR

We are committed to protecting your privacy. This Privacy Notice explains how we collect, use, store and share personal information about you, and the rights you have under UK data protection law.

If you have any questions about this notice or how we handle your personal information, please contact us using the details at the end of this document.

What we mean by “Your Information”

“Your Information” means any information that identifies you or relates to you.

This can include information that identifies you directly, such as your name, address, date of birth or National Insurance number.

It can also include information that identifies you indirectly, such as details about your employment, income, financial commitments, health, or family circumstances.

When we help you with mortgages and insurance, Your Information may include:

The legal basis for using Your Information

We use Your Information because it is necessary to:

Examples of legitimate interests include responding to lender or insurer queries, dealing with complaints, quality checks, record keeping, and asking for feedback about our service.

Special category data and criminal disclosures

When arranging certain insurance products, such as life insurance or income protection, we may need to collect and process sensitive personal data. This can include health and medical information, and in some cases information about criminal convictions.

We only process this information where it is necessary and permitted under UK data protection law, and where it is in the substantial public interest to enable access to appropriate insurance protection.

If you have parental responsibility for children under 16, we may also process information relating to them where required.

How we collect Your Information

We mainly collect information directly from you, during meetings, phone calls, emails and online forms.

We may also collect information from third parties, such as:

If we use technology to verify your identity or access financial data, you will be asked for consent and given information about how that technology works.

How we use Your Information

We may use Your Information to:

Your information may be stored in paper files and on secure computer systems, including email, cloud storage and business software. Access is restricted to authorised staff and contractors who need it to do their job.

Who we share Your Information with

We may share Your Information with:

Your information is shared only where necessary to provide our services. It is not shared to allow third parties to market to you.

We do not expect your information to be transferred outside the UK or European Economic Area.

How our Network uses Your Information

Our network is responsible for supervising the advice we provide and meeting regulatory requirements.

They may use Your Information to:

Your information is typically retained by the network for at least six years, or longer where required by law.

Further details are available in The Financial Management Centre’s customer privacy information.

Security and retention

We take reasonable steps to keep Your Information secure and protect it against unauthorised access, loss or misuse.

We also ask you to take care when sending information to us, for example by using password-protected attachments where appropriate.

We usually keep your information for at least six years, or longer if required due to an ongoing relationship or regulatory obligations.

Your rights

You have the right to:

We will explain any limitations if a request cannot be fully met.

How to contact us

If you have any questions, or wish to exercise your rights, please contact:

Mortgage Brokers Near Me Ltd
C/O The Financial Management Centre
Meads Business Centre
19 Kingsmead
Farnborough
GU14 7SR

Email: info@mbnm.co.uk

If you believe your information has been used incorrectly, please contact us as soon as possible so we can investigate.

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk

Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.